Common questions.
What Databerg does, who it works with, how engagements run, and what it will not take on.
What does Databerg do?
Databerg designs, builds and runs the technical infrastructure that business operations depend on. That covers system integrations, data platforms, automations and reporting, AI tooling, custom software and cloud infrastructure. The usual starting point is one painful systems problem, and the usual end point is being the technical owner of the operation's wider environment.
What is business systems engineering?
It is the engineering of the systems a business runs on, rather than the products it sells. The work is connecting software that does not talk to itself, building the pieces no product covers, making reporting trustworthy, and keeping all of it available. It sits between software development, which builds one product, and IT support, which keeps the desktops working.
What kind of businesses does Databerg work with?
Organisations of roughly 20 to 500 people whose operations have outgrown their tools. The recognisable pattern is a CRM that does not talk to finance, reports from three systems that never match, staff moving data by hand because nothing else will, and nobody in the building with the mandate to fix it.
Where is Databerg based?
Databerg is a United Kingdom company and works with clients across the UK. Work is delivered remotely with on-site time where an engagement needs it.
Is Databerg a software development agency?
No. An agency ships a product and hands it over. Databerg connects and runs the systems an operation depends on, and stays responsible for them afterwards. Custom software is one of seven services rather than the whole offer.
Who does the work?
The people in the first conversation are the people who architect the system, build it, and keep it running. The same team stays on an engagement from scoping through to production.
How does an engagement usually start?
With one specific problem rather than a strategy exercise. Describe the process that is causing friction and Databerg comes back with the approach, the scope and what it costs. Automation work is the most common entry point because it clears recurring manual work quickly and shows where the deeper problems sit.
How is the work priced?
Fixed price for defined projects, and an agreed scope of ongoing systems management where a system needs to be kept available and kept current. Which fits depends on how well the scope can be pinned down and how critical the system is to daily operations. Pricing is agreed in writing before work starts.
How long does a first piece of work take?
A first automation is typically two to four weeks from the first conversation to something running in production. A useful first release of custom software is usually six to twelve weeks. First reporting from a new data platform usually lands four to eight weeks in, on a narrow slice such as sales or finance.
Does Databerg replace the software we already run?
Usually not. Most work sits on top of the products a business already owns, using the interfaces those products expose. Replacement is a separate decision with its own case, and where a product covers the process Databerg says so rather than building an alternative.
Who owns the software Databerg builds?
The client does. Ownership of software built for a client transfers on payment and is written into the contract rather than assumed. Systems are built on mainstream stacks and documented so another team can take them on.
Can Databerg take over a system somebody else built?
Yes. It starts with a review of how the system is built and what state it is in. That review is chargeable and the findings belong to the client whether or not the work continues.
What technologies does Databerg work with?
Mainstream ones, chosen against the problem rather than a house preference. That includes Postgres and the major cloud warehouses, AWS, Azure and Google Cloud, the common CRM, ERP and finance products and their APIs, and current language models accessed through enterprise terms. The choice is made against volume, cost and what the client's own team can maintain.
What accreditations does Databerg hold?
None at present. Cyber Essentials is in progress and will be stated here when it has actually been issued. Databerg does not claim certifications, accreditations or insurance it does not hold, including in tenders.
What work does Databerg not take on?
Databerg does not work in gambling, adult, tobacco, alcohol, non-halal meat or defence, and does not take financial services clients. The test is the work itself rather than who owns the client.
How do I get in touch?
Email hello@databerg.co.uk with the process or system causing friction, what you are running now, roughly how many people it touches, and any deadline behind it. That is enough to come back with an approach and a price.
Start with the problem.
Describe what is slowing the operation down. We will come back with the approach, the scope, and what it costs.
Get in touch